Privacy

Ridgeline Consulting Partners, LLC uses information you share with us to respond to inquiries and provide consulting services.

Communications

Our staff communications workspace is restricted to authorized accounts. It may process email content and live caller conversations using Microsoft 365, Telnyx, OpenAI, and Supabase. Our automated phone assistant can answer general questions without identifying a caller. Client-specific information and actions require a one-time code sent to the email address already associated with the client record.

While identity verification is pending, a caller may choose to share general preferences or personal context. Ridgeline saves those details only after successful verification and the caller's explicit permission. Call recording and transcription retention are disabled for the live assistant; authorized staff can access client records and confirmed information stored in the communications workspace.

Website and account data

Our hosting provider processes technical request information to deliver this website. The staff workspace uses cookies to maintain secure login sessions. Microsoft mailbox credentials are encrypted before storage and are not exposed on the public website.

Contact

For questions about your information or to request deletion, contact info@ridgeline.to.

1209 Mountain Road Pl NE #10668, Albuquerque, NM 87110, USA